Merchant accounts for every business.
Gray Merchants is a payment ISO that sets up merchant accounts and payment processing for every risk level — from everyday low-risk retail and e-commerce to the toughest high-risk verticals. Whether you're a startup, a scaling business, switching processors, or a merchant declined elsewhere, we place dedicated high-risk merchant accounts across 67 industries through 70+ bank, processor, and acquirer partnerships. Human underwriting review,$0 setup, and a decision in 24–48 hours.
99% of qualified applications approved · $0 setup fee · 50+ high-risk industries · Team with 10+ years in high-risk payments
Payment solutions built for your business
Whether you sell online, in person, by phone, or on a subscription, we place the right account type and layer on the features that keep you getting paid. Here's what each one does.
Payment solutions
The account types we place — matched to how and where your business takes payments.
Features
The capabilities that ride on top of your account to help you get paid and stay approved.
Aggregator model vs. dedicated MID with Gray Merchants
Shared, automated processing pools are convenient — until an algorithm flags your business. A dedicated merchant account trades that convenience for stability.
| Feature | Standard aggregator | Gray Merchants dedicated MID |
|---|---|---|
| High-risk industries accepted | Limited or excluded | Yes — 67 industries |
| Setup fee | Varies | $0 |
| Approval time | Often automated, no appeal | 24–48 hours, human review |
| Dedicated MID | No — shared pool | Yes, your own MID |
| Account stability | Can freeze without notice | Built for long-term processing |
| Human underwriter | No | Yes |
| Chargeback support | Self-service only | Dedicated defense team |
How approval works
Apply
Tell us about your business in a short online application.
DetailsDocument review
We collect your processing statements, ID, and formation documents, and review everything before a bank ever sees it.
DetailsBank matching
A human underwriter matches your file to the acquiring bank from our 70+ partnerships most likely to approve your industry and volume.
DetailsTerms & approval
You review your approved volume cap, rates, and reserve terms in writing before signing anything.
DetailsGo live
We configure your gateway and MID. Start accepting payments, connected to the tools you already run.
DetailsBuilt for businesses that got burned
Our processor froze $43,000 in our account with no warning. Gray Merchants had us back up with a stable account within a week.
We were declined by three standard processors before finding Gray Merchants. The underwriting team actually understood our industry.
Chargebacks were pushing us toward a monitoring program. Their defense team helped us bring the ratio down and keep our account.
Serving 50+ high-risk industries
Card networks and banks label certain industries “high-risk” for chargebacks, regulation, or reputation. We specialize in exactly those — pairing each account with proactive chargeback prevention to keep it stable. Search yours to see how we underwrite it — each guide covers approval odds, documentation, and the reserve terms to expect.
Free tools & references
Practical calculators and directories we built for high-risk merchants — no signup, no email required. Use them to size up your risk and understand how card networks classify your business.
Frequently asked questions
What is a payment ISO, and what does Gray Merchants do?
A payment ISO (independent sales organization) resells merchant services on behalf of acquiring banks and processors. Gray Merchants places dedicated merchant accounts and payment processing for both low-risk and high-risk businesses, matching each merchant to the bank, processor, or acquirer partner best suited to its industry, volume, and risk profile.
What counts as a high-risk industry?
High-risk industries include categories like CBD, nutraceuticals, travel, coaching, software subscriptions, and firearms — any business that mainstream processors decline due to chargeback rates, regulation, or reputation risk. We support 50+ such industries with dedicated high-risk merchant accounts and chargeback prevention built in.
How fast can I get approved?
Most applications receive an underwriting decision in 24–48 hours. Approval time can vary if additional documentation is needed for your industry.
Is there a setup fee?
No. There is a $0 setup fee to apply and get placed with a merchant account.
What is your approval rate?
We approve 99% of qualified applications by matching each business to the bank or acquirer partner best suited to its industry and risk profile.
Will I get my own dedicated merchant ID (MID)?
Yes. Unlike aggregator-style processors that pool many businesses under shared accounts, we place a dedicated MID for your business, which supports long-term account stability.
Can you help if my account was already terminated?
Yes. Many merchants come to us after a termination or freeze. We review your processing history and place a new dedicated account with a partner suited to your situation.
How do I get started?
Apply online in a few minutes or request a custom quote, and a specialist will respond within 4 business hours during our support hours, Monday–Friday, 9:00–18:00 EST.