Pricing approach

Merchant account pricing: custom quotes, written terms

Gray Merchants prices every merchant account individually — low-risk retail and e-commerce as well as high-risk industries — based on your industry, monthly volume, average ticket, and processing history, never a generic rate card. No setup fee, and every term disclosed in writing before you sign. Tell us about your business and a specialist prepares your quote.

Why quoted

Why high-risk pricing is quoted, not listed

Pricing for a high-risk merchant account depends on your industry, monthly volume, average ticket, and processing history — the same account type can price very differently for two businesses. We quote every account individually through underwriting, so your terms reflect your actual risk profile instead of a one-size-fits-all rate card. Merchants with a clean history or strong chargeback prevention program typically earn better terms over time. You see the full quote in writing before you sign anything, with no setup fee and no hidden padding.

What's included

What every account includes

No setup fee
Dedicated MID (not shared)
Dedicated specialist
Written terms before signing
Fast underwriting decision
Chargeback alert integration
FAQ

Pricing FAQ

How much does a merchant account cost?

Merchant account pricing is quoted per account based on your industry, monthly volume, average ticket, and processing history — for both low-risk retail and e-commerce and high-risk merchant accounts. Every quote is disclosed in writing before you sign, with no setup fee. Because two businesses in the same industry can price very differently, we do not publish a rate card; we quote your account individually.

What pricing models do you offer?

We support every major pricing model: interchange-plus, flat rate, cash discount, dual pricing, and surcharging. Whatever structure fits your business, we set it up — including zero-cost processing programs where card-paying customers cover the fees.

What is interchange-plus pricing?

Interchange-plus means you pay the card network base interchange cost plus a fixed, transparent markup. You see exactly what the bank charges versus what we charge, instead of a single blended rate that hides the breakdown.

Is there a long-term contract?

Month-to-month agreements are available for most accounts. Some acquiring banks may require a term agreement for very high-risk accounts, but this is always disclosed upfront in your written terms before signing.

How does a rolling reserve work?

When required, a rolling reserve holds a portion of your monthly processing volume for a set period as a chargeback buffer, then releases automatically. Whether a reserve applies, and its terms, is set at underwriting based on your industry, volume, and chargeback history — and disclosed in writing before you sign. Strong chargeback prevention often reduces or removes a reserve over time.

Are there hidden fees?

No. There is no setup fee. Every rate, reserve, and account fee is disclosed in your written agreement before you sign.

Ready for a real number on your account? Get approved or talk to a specialist and we'll prepare your written quote.

Talk to a specialist

Tell us about your business

Share a few details and a specialist reviews your industry, volume, and processing history, then comes back with the right path — no obligation.

  • Underwriting decision in 24–48 hours
  • $0 setup fee, dedicated MID
  • Specialist replies within 4 business hours
  • Every term disclosed in writing before you sign

Request a call from a specialist

Are you currently processing?

No obligation. A specialist replies within 4 business hours, Mon–Fri 9:00–18:00 EST.