MCC 5965 — Direct marketing - combination catalog and retail merchant
MCC 5965 is the merchant category code for direct marketing - combination catalog and retail merchant. It's classified as low risk, priced in the General Commerce interchange group, and held to a chargeback threshold of 1.0% (Visa/MC).
5965
Low risk
General Commerce
1.0% (Visa/MC)
What is MCC 5965?
MCC 5965 is the four-digit merchant category code that Visa, Mastercard, American Express, and Discover use to classify direct marketing - combination catalog and retail merchant. The acquiring bank assigns it when it approves your merchant account, and from that point it drives your interchange pricing, your default chargeback thresholds, and whether your account is flagged for enhanced monitoring. Booking under the correct MCC from day one is part of what a specialized high-risk merchant account provider does that a generic flat-rate aggregator often skips. Check the payments glossary for the terms behind each field, or browse the full MCC directory to compare classifications.
Is Direct marketing - combination catalog and retail merchant high risk?
MCC 5965 (direct marketing - combination catalog and retail merchant) is generally treated as low risk, so most processors will board it on standard terms. That said, the right MCC still matters — it sets your interchange pricing and the chargeback thresholds your account is measured against.
Standard card-present or standard cart parameters.
Issue receipts promptly and clearly process refunds within 3 days.
What else falls under General Retail?
MCC 5965 sits within the General Retail group, which spans 609 classifications. Businesses that get boarded here often also match one of these adjacent codes:
How to get a merchant account for MCC 5965
Whether you're a new business, scaling your volume, or switching processors after a decline, approval under MCC 5965 follows the same four steps — human underwriting, a dedicated MID, and chargeback monitoring built in. Here's why merchants choose Gray Merchants to board this classification.
Apply in minutes
Tell us about your business and volume. We confirm MCC 5965 is the right classification for what you sell.
Underwriting review
A human underwriter reviews your documents and history — no black-box scoring, a decision typically inside 24–48 hours.
Written terms
You see every rate, reserve, and account term in writing before you sign. $0 setup fee, dedicated MID.
Go live
Connect your gateway and start processing, with chargeback monitoring in place from day one.
MCC 5965 questions
What is MCC 5965?
MCC 5965 is the four-digit merchant category code card networks assign to direct marketing - combination catalog and retail merchant. It determines the interchange pricing, risk tier, and chargeback thresholds your merchant account is held to.
Is Direct marketing - combination catalog and retail merchant considered high risk?
MCC 5965 (direct marketing - combination catalog and retail merchant) is generally treated as low risk, so most processors will board it on standard terms. That said, the right MCC still matters — it sets your interchange pricing and the chargeback thresholds your account is measured against.
What chargeback threshold applies to MCC 5965?
The working threshold for MCC 5965 is 1.0% (Visa/MC). Crossing it repeatedly can push an account into a card-network monitoring program, so accounts in this category are underwritten with that ceiling in mind.
Can I get a merchant account under MCC 5965?
Yes. Gray Merchants boards direct marketing - combination catalog and retail merchant through acquiring banks that underwrite this classification directly, with a dedicated MID, written terms before you sign, and a $0 setup fee. Apply and a specialist prepares your quote.
How do I reduce chargebacks under MCC 5965?
Issue receipts promptly and clearly process refunds within 3 days.
Guides & results for general retail
CBD brand — processor termination recovery
Their processor terminated without notice with retail season two weeks out. We placed an emergency CBD-specialist account and released held funds fast.
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Read moreMCC codes similar to 5965
Not sure which classification fits? Compare the closest codes, or talk to a specialist and we'll confirm the right MCC for your business.